Proozy
Proozy Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Proozy has 1.8 star rating based on 73 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Proozy to a friend or colleague.
- Rating Distribution
Pros: Good prices, Good prices quality clothing, Great stuff and great priced.
Cons: Poor customer service, Delivery not received, No coustomr service terrible.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Proozy has 1.8 star rating based on 73 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Proozy to a friend or colleague.
- Rating Distribution
Pros: Good prices, Good prices quality clothing, Great stuff and great priced.
Cons: Poor customer service, Delivery not received, No coustomr service terrible.60% of users think that Proozy should improve its Customer Service.
60% of users say that they won't use Proozy in the future for similar services or products.Recent recommendations regarding this business are as follows: "Not sure if I would reorder since it is too hard to get a hold of customer service.", "Do not order", "Take your business elsewhere", "How do I get my package?", "DO NOT buy from Proozy".
Most users ask Proozy for the delivery of goods as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Proozy Reviews
"You asked"
I ordered two women's under armor short sleeve shirts, and I put extra large instead of medium on both of them. I need to change that I just ordered that stuff...
"Representative never responded"
I corresponded on line with Kadeem that l wanted to return a jacket from order # 480****-P She has not responded yet . Please help me out!
Los Altos, California
Representative never responded
I corresponded on line with Kadeem that l wanted to return a jacket from order # 480****-P She has not responded yet . Please help me out!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Order not delivered
Ordered product. Tracked product up till 27 Dec.
tracking stopped! UPS said never received! I have email PROOZY 3x! Tried some lame numbers!
Family presents never came!
So disappointed in this company! After ordering from this company many years, I probably will not again
User's recommendation: Do not order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOnly Received Partial Order
I ordered three items from Proozy. Two items were shipped together without a tracking number.
The third item, Proozy claims, was shipped with a tracking number. The tracking number shows that it was delivered, but what was delivered were the first two items. The third item was never delivered. I emailed customer service asking them to send out the third item and all they could tell me was that it was delivered.
They asked me to fill out an affidavit stating that I did not receive my order. I did that over a month ago and now they no longer respond to my emails.
Their own website lists a phone number that is out of service. No phone number I could find on the internet works.
- Reasonable prices
- Good quality clothing
- No customer service
- Do not ship entire order
- Posted phone number is disconnected
Preferred solution: Deliver product or service ordered
User's recommendation: Take your business elsewhere
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Bellevue, Washington
Missing half of my order
I only received half of my order. What happened to the other half?!
Hopefully they will send the rest of my order, smh. The number they have for this company doesn't work!
User's recommendation: This is my first and last time buying from this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lakeville, Minnesota
Package delay
I have 2 orders that are more than 3 & 2 weeks old. I have yet to find out when they will arrive.
It is virtually impossible to call company for a response. Totally unsatisfactory experience...
User's recommendation: Proozy has poor customer service
Ottawa, Illinois
My order
I placed an order on 12/15 Got a tracking number on 12/18. The tracking number only said package wasnt received.
Waited 2 weeks package never moved.
Tried to contact Proozy 4 times before I finally got a response. They said the package was lost and gave me my refund.
User's recommendation: Not sure if I would reorder since it is too hard to get a hold of customer service.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Victorville, California
Have a return. Unable to Contact Customer service
Have no customer service for anyone. Ordered a item from them was to be Large,But Got a small one instead. And can't return because no one answers the number given because it's not a real number
Chicago, Illinois
Wrong size ordered today
I would like to change my order size from an extra large size to a large # 480****-P I spoke to the chat and they wanted to charge me an amount to connect me. Please change my order size from a X-Large to a large prior to shipping today I placed the order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Elizabeth, New Jersey
Packages hasn't arrived
Order coat on the 13th of December. Coat hasn't arrived im wearing no coat. Just sweaters haven't heard anything from shipments department or status of delivery
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordered two pairs of shorts only only received one in the mail. The packaging slipped even stated there was only one in the package can’t get a hold of a real person to try and correct it this compa
Did not receive my complete order and I cannot get anyone to correct it. Everything is computerized.
You cannot get a real chat person. They try to charge you a dollar for somebody to call you on the phone so that you could just get what you pay for rip off.
Preferred solution: Send me the blue Adidas shorts that were not in the order
User's recommendation: Unsubscribe that is my recommendation and unsubscribe to this company they’ll rip you off
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing half of my order
I placed an order for two pairs of Adidas shorts and received only one. I have sent three emails regarding the issue and have gotten no response.
There is no phone number to call the company either.
I am probably going to have to contact my bank and request a refund due to fraud. This is a horrible company to order from!
- Do not respond to emails or complaints
Preferred solution: I would like to receive the blue adidas shorts I ordered.
User's recommendation: Do not order from proxy!
Saint Louis, Missouri
Missing items that I have paid for
I was delivered the wrong person's package. I would like a refund for the 3 items I bought but never received.
Order number 472****-P
My phone number is 314 915 ****
Connie Usry
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong Item Sent
I ordered a hoodie for my daughter in an off-white color but received a green one. I have sent emails every other day for over two weeks and have not received any reply whatsoever.
They have no phone number and apparently do not read their emails either, so there is truly no way to contact them if you have an issue or question. Worst customer support and service, ever.
- Name brand products at a great discount
- No replies to numererous emails
- Every phone number they have has been disconnected
- Worst customer service ever and no way to contact the
Preferred solution: Full refund
User's recommendation: DO NOT buy from Proozy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn’t get my package
I received an email that my package was delivered, but it has not been delivered. Can you please tell me what is going to happen now? Are you going to resend the package, or are you going to refund my money?
Preferred solution: I would like to receive my product
User's recommendation: How do I get my package?
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere is my order
My order number 461****P keeps saying it's out for delivery on the 24th of August, but I have not received it.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oceanside, California
Resolved: Order not delivered 459****-P
Company fixed the issue and I have been provided with apology.
Order was made 18 days ago and it still hasn't shipped, but I was charged on the first day! No emails explaining the delay and I can't get through to customer service.
User's recommendation: High risk!
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